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Cancellation & Refund Policy

Cancellation and refund requests must be received in writing, either via email to or via mail to:


Relationships That Work

19 Winged Foot Drive

Novato, CA 94949


Cancellation date is determined by the date that written notice of cancellation is received by Relationships That Work® (RTW).


RTW issues refunds within 10 business days of the date a written request is received.


Refunds are issued according to the following schedule, where “months out” refers to the time frame prior to the start date of the course:


  • 6 months out or more: full refund less $50 processing fee

  • 5 – 6 months out: 90% refund

  • 2 – 4 months out: 80% refund

  • 1 – 2 months out: 50% refund

  • Within 1 month: registration fee may be applied to a future course with a $100 change fee.


Refunds are NOT issued to registrants in the case of non-attendance of a course.

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